Privacy Policy
Last Updated: 10/10/25
At C&L Commercial Cleaning Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or contacting us for services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and service address when you fill out a contact form, request a quote, or schedule a service.
Payment Information: When applicable, billing or payment details (processed securely through third-party payment providers).
Usage Data: Information such as browser type, device type, IP address, and how you interact with our website (for analytics and performance improvements).
2. How We Use Your Information
Your information is used to:
Respond to service inquiries and provide quotes.
Schedule and complete cleaning services.
Communicate with you about promotions, updates, or policy changes (if you opt in).
Improve our website, services, and customer experience.
Process payments and send invoices.
3. Sharing of Information
We do not sell or rent your personal information. We may share it only with:
Trusted service providers who assist in our operations (e.g., payment processors, website hosts).
Legal authorities if required by law or to protect our rights.
4. Cookies and Tracking
Our website may use cookies or analytics tools to understand how visitors use the site and improve performance. You can choose to disable cookies in your browser settings.
5. Data Security
We implement reasonable technical and administrative safeguards to protect your personal data from unauthorized access, alteration, or disclosure.
6. Your Rights
You may:
Request access to or deletion of your personal data.
Opt out of marketing emails at any time by clicking "unsubscribe" or contacting us directly
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Terms and Conditions
1. Acceptance of Terms
By accessing or using the website of C & L Commercial Cleaning, you agree to these Terms and Conditions. If you disagree, please discontinue use of our website and services.
2. Services
C & L Commercial Cleaning provides commercial, office, and janitorial cleaning services. Service details, pricing, and schedules are agreed upon in writing before work begins.
3. Client Responsibilities
Clients are responsible for providing accurate information about their property, access instructions, and any special requirements. We are not liable for service delays or issues caused by inaccurate information or restricted access.
4. Payments and Cancellations
Payments are due according to the invoice or contract terms. Late or missed payments may result in service suspension. Cancellations must be made at least 24 hours in advance to avoid fees.
5. Property Access and Safety
Clients must provide safe access to all cleaning areas. C & L Commercial Cleaning is not responsible for damage caused by unsafe conditions, pre-existing defects, or misuse of property areas.
6. Limitation of Liability
While we strive for excellence, we are not liable for indirect, incidental, or consequential damages, including lost business or profits. Our liability is limited to the cost of the specific cleaning service performed.
7. Damages and Claims
Any claim regarding damages must be reported in writing within 24 hours of service completion. Claims submitted after this time may not be honored.
8. Confidentiality
All client information, property details, and service records are kept strictly confidential and used only for operational purposes.
9. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the content, privacy practices, or operations of these external websites.
10. Intellectual Property
All text, logos, and images on this website are property of C & L Commercial Cleaning. Unauthorized reproduction or distribution is prohibited.
11. Changes to Terms
We may update these Terms and Conditions periodically. Continued use of our website or services indicates acceptance of the revised terms.
12. Governing Law
These Terms are governed by the laws of the State of Connecticut, USA.